I just wanted to let you know how delighted we are with our new kitchen. It has been a pleasure dealing with your company. Everything went smoothly from the initial enquiries through to several quotes and amended quotes, to the delivery and fitting of the kitchen. The units are made to a very high standard which we are very impressed with. We were always kept informed and everyone was always helpful with any queries we had. Overall a very satisfying experience. It was worth all the upheaval it caused. We did have a new extension built! We feel that other people should know about you.
We feel it would be a good idea to have something inside each unit to indicate where lit was made.
We are so pleased that we wanted to send you some photos which you are welcome to use on your website, should you want to. It is painted in Farrow and Ball Hardwick White.
M and PD Oct 2015
Dear everyone at Handmade Kitchens,
I have finally finished the kitchen in our farmhouse renovation and I just wanted to write to say a massive thank you to you all. Everyone was amazing through out the whole process. I think Myra redid my quote about 5 or more times as I changed my mind along the way and fitted everything to my budget! She was very patient and nothing was too much trouble. Any time I had a problem I rang her up and she helped me out, taking me through the website with her until I found what I was looking for.
Our build has not been without it's problems and has been extremely stressful at times but the kitchen was a good experience from start to finish. I was worried just before it arrived (as everything else was going wrong)that it would not be as good quality as the photos on the web but when it arrived it exceeded my expectations. What I was really impressed with was how solid each unit was and extremely good quality with the wonderful soft closing grass drawers. They were so beautiful unpainted that I was sorely tempted not to paint them! My larder cupboard is wonderful, I simply love it too.
I am waxing lyrical but I really was surprised at how brilliant it was. Friends have come to see the project and they all love the kitchen. One, an interior designer, has just put in an extremely expensive kitchen, 60k for a client and said she thinks thinks this kitchen is a hundred times better quality and is going to put one in her own house.
I also wanted to big thank you to the brilliant delivery guys, they explained exactly hoe everything worked, fit together and when they saw a mistake I had made on the kick boards and it was not clear which one I had wanted they brought both types free of charge, fantastic service once again. They were so charming and it was a great conclusion to a fantastic kitchen experience.
Ihad had lots of quotes from other companies but I chose handmade kitchens because firstly they looked beautiful but also because your team has the best customer service I have ever received. It was a whole team effort and I am so grateful to you all. Believe me when i say that it is very rare to get good customer service any where, particularly when dealing with a very expensive and well known kitchen range company which was shocking...!
Thank you, I have my dream kitchen!
With very best wishes
FJ Oct 2015
Dear Julie and Russell,
You are quite right that I had recommended your work to my neighbour Stacey Marriott and she took delivery of her kitchen a few days earlier. It is being fitted now.
Stacey is not the first person I have sung your praises so I’m sure she will not be the last customer I will be pleased to send to you.
JM July 2015
Keith and the team at HKD
Now that our kitchen is almost complete, we wanted to send a note to thank you all for our beautiful kitchen. From our initial discussions over the design and through to the delivery on the day, we cannot fault the service we have received from everyone at HKD. The quality of the product is fantastic, far exceeding our expectations and we are delighted that we have achieved the look we wanted, within budget. A couple of small errors on delivery were quickly rectified and we have the replacement products within two days. Graham, Nathan and Vanessa have also been brilliant at every stage.
As soon as it’s fully complete we will send over some pictures for the website.
Many thanks again
N and J K July 2015
Kitchen delivered safely yesterday and it is simply stunning quality and value for money!
PSC Apr 2015
I would like to say how much pleasure my new kitchen gives me everytime I walk into it. I love it and it works so well. It’s totally timeless and my friends mouths literally dropped open when they saw it. The most popular response was that it looked as though it was the pages of a magazine.
My brother, DS, who has just bought his kitchen from you did so because he fitted mine and was incredibly impressed with the the quality and workmanship. As he is a perfectionist and knows exactly what he is talking about this is high praise indeed.
BC Apr 2015
My kitchen looks fantastic, units are brilliant, all painted, and the quartz tops have been installed etc.
Please forward my thanks to everyone involved.
DS - a very happy customer! Feb 2015
Thank you so much for that - very kind and much appreciated. We are delighted with the kitchen - it has made such a difference to the way we live.
JW Feb 2015
Its arrived - and it looks great! Also, very nice and helpful delivery guys. Finally, a huge thank you to you and your colleagues - a great product and a great service!
And you can quote me on your website if you like :-)
AS Feb 2015
Dear Penny, Julie, Russell and all the team!
We are absolutely thrilled with our beautiful kitchen and have recommended your company to all who ask.
AH Feb 2015
Just over a year on we are delighted with how the kitchen sets off the entire room we renovated. We will certainly continue to recommend anyone that enquires where we got the kitchen from.
ML Jan 2015
The kitchen is nearly set up now and looks fab.
I wanted to say a huge thank you to all and to confirm that I have already recommended you to 3 people, which hopefully you will know. The builders have commented on the high quality too.
Many thanks again for such a lovely product.
FB Jan 2015
Hi Karen, Keith,
Hope you are both well.
My kitchen has now been painted and it looks amazing. I’m thrilled with it and I wanted to thank you again for all your help and patience. Once I have the finishing touches in I’ll take pics for your website.
AH Jan 2015
Many apologies for not thanking you sooner, but it was very hectic getting everything ready for xmas!
We would like to thank you so much for all your help in creating our perfect kitchen. From the first time we visited your showroom, to the day the cabinets were delivered, we couldn’t have been happier with the service.
You were always polite, extremely helpful and very efficient. You listened carefully to what we wanted to achieve and made several helpful suggestions which ensured that our kitchen is truly wonderful. I will send pictures in a separate email.
Again, thank you so much, we are just thrilled!
AH Jan 2015